CLOSER co.,ltd

Trusted Seller
Ceasuri vândute cu Protecția cumpărătorului: 12958

4,8 din 5 stele  |  Evaluări: 9197

Evaluări în detaliu 

 4,9 Expediere
 4,8 Descriere produs
 4,8 Comunicaţie
98% dintre cumpărători l-ar recomanda și altora pe acest comerciant.

Iată ce spun cumpărătorii despre acest comerciant

Comandă nefinalizată

Evaluare făcută de Pablo F. din la data de 20. martie 2024


Cartier Cartier W7100016 カリブル ドゥ カルティエ デイト 自動巻き メンズ 美品 箱・保証書付き_804328【中古】

Comunicaţie

Comentariul cumpărătorului:

very bad communication i cant even buy the watch

Comentariul comerciantului:

Sorry this time. We will try to improve based on your opinions.

Comandă nefinalizată

Evaluare făcută de Zoltan S. din la data de 18. martie 2024


Hublot Hublot 301.SE.230.RW.114 ビッグバン スチールホワイト ダイヤベゼル クロノグラフ 自動巻き メンズ 保証書付き_801684【中古】

Cumpărătorul îl recomandă pe comerciant și altora

Comunicaţie

Comentariul cumpărătorului:

Nem kötöttem üzletet

Comentariul comerciantului:

I look forward to doing business with you again.

Evaluare făcută de Felipe din la data de 11. martie 2024


Roger Dubuis Roger Dubuis SE46 14 9 1/9 53R イージーダイバー 888本限定 自動巻き メンズ _748980【中古】【ev10】

Expediere
Descriere produs
Comunicaţie

Comentariul cumpărătorului:

Item arrived broken. Watch was never working and they sold it to me regardless. I received a refund thanks for Chrono 24 but was not able to get a refund for my customs duties. Dishonest seller.

Comentariul comerciantului:

Sorry this time. We will try to improve based on your opinions.

Mai vechi de 30 de zile

Evaluare făcută de Christoph M. din la data de 15. februarie 2024


Seiko ...

Cumpărătorul îl recomandă pe comerciant și altora

Expediere
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Comunicaţie

Comentariul cumpărătorului:

The watch itself was fine. But the strap was NOT "GENUINE LEATHER" as advertised, but the cheapest PLASTIC and worst quality I have ever seen. It was so hard and stiff, it was difficult to even just get it off the watch. When I, therefore, politely asked for them to offer me a discount, there was zero response.

Comentariul comerciantului:

I was relieved that the package arrived safely. I look forward to doing business with you again.

Evaluare făcută de Yuhang J. din la data de 07. februarie 2024


IWC ...

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Comunicaţie

Comentariul cumpărătorului:

상품 조건중 중요한 정품 버증서가 없는데 있는것처럼 속였습니다 실망스럽네요

Comentariul comerciantului:

We will try to improve based on your opinions. Sorry this time.

Evaluare făcută de Elijah M. din la data de 12. decembrie 2023


Vacheron Constantin ...

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Comunicaţie

Comentariul cumpărătorului:

Claimed "fully functional" clasp is totally non functional and will cost 1500$ to replace, claimed "blue" dial, is not blue, its grey/slate. Tried to contact for resolution, no response yet. Item substantially not as described.

Evaluare făcută de Col. Bat Guano din la data de 20. noiembrie 2023


Sinn ...

Expediere
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Comentariul cumpărătorului:

The seller misrepresented a fake as real. Though I did manage to get my money refunded the seller had an obligation to accurately describe the watch, which he failed to do. Had he specified that the watch was not genuine I would not have purchased it and would have been spared the hassle of proving it was a fake and demanding a refund.

Comentariul comerciantului:

We will strive to improve based on your opinions. Sorry this time.

Comandă nefinalizată

Evaluare făcută de A. din la data de 03. noiembrie 2023


Breitling ...

Cumpărătorul îl recomandă pe comerciant și altora

Comunicaţie

Comentariul cumpărătorului:

In this case, product was found defective prior to shipment. Dealer stated would attempt to repair and ship after after repair if the repair could be completed. However, there was no established timeline and updates and response time to messages was very limited. This lead me to feel uneasy about the purchase, so I requested a withdrawal from the purchase. I would perhaps buy from them again as they have a good selection. BUT I would need complete confirmation as to in stock and function prior to purchasing. While this maybe an isolated incident, I will definitely scrutinize any further purchases. For any product at this cost and if there are issues, constant updates and consistent communication is key.

Comentariul comerciantului:

I look forward to doing business with you again.

Comandă nefinalizată

Evaluare făcută de Gianluca V. din la data de 30. octombrie 2023


Breitling ...

Comunicaţie

Comentariul cumpărătorului:

Hello, I am not happy with this watch sales professional! I had confirmed my purchase for this watch and accept i offer but I asked him several times for a pictures of the case back and a pictures of the movement he never sent me these pictures!! and I asked it several times with no answers!! greetings.

Comentariul comerciantului:

We will strive to improve based on your opinions. Sorry this time.

Evaluare făcută de francesco l. din la data de 12. octombrie 2023


Panerai ...

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Comunicaţie

Comentariul cumpărătorului:

pas d’attestation ceties mal informé et pas coopérative!

Comentariul comerciantului:

We will strive to improve based on your opinions. Sorry this time.

Comandă nefinalizată

Evaluare făcută de Lonnie R. din la data de 28. septembrie 2023


Omega ...

Comunicaţie

Comentariul cumpărătorului:

Initial communication was ok. Agreed upon a price as per dealers message and then dealer never followed through or returned message as to why not. Disappointing

Comentariul comerciantului:

Sorry this time. We will strive to improve based on your opinions.

Evaluare făcută de Jorge R. din la data de 20. septembrie 2023


Omega ...

Expediere
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Comunicaţie

Comentariul cumpărătorului:

I ordered an omega railmaster from this seller, his description said this was the 42mm model, I ordered and when I received this was the 39mm model ( small for my wrist) I don’t see the point to lied about the size!! I’m very disappointed with this seller!

Comentariul comerciantului:

Sorry this time. We will strive to improve based on your opinions.

Evaluare făcută de Emilio din la data de 12. septembrie 2023


Omega ...

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Comunicaţie

Comentariul cumpărătorului:

Shipping was fast and the watch was packaged decently, however the watch sent did not match the description at all. It was described as a 39mm men's watch but the watch that arrived was 29mm and unwearable because of this. Communication was slow however the return process was smooth. I hope that the dealer improves by communicating better and listing their items accurately and checking them before shipping. If things improve in the future I would consider doing business again, however the inaccurate description is a very serious error for a high value watch.

Comentariul comerciantului:

We will strive to improve based on your opinions. Sorry this time.

Evaluare făcută de Upset din la data de 05. septembrie 2023


Seiko ...

Expediere
Descriere produs
Comunicaţie

Comentariul cumpărătorului:

Give credit where it’s due. Only the delivery was spot on. If your product is not as described please have the decency to apologize. Will move on to another dealer.

Comentariul comerciantului:

Sorry this time. We will strive to improve based on your opinions.

Comandă nefinalizată

Evaluare făcută de Alexandre Q. din la data de 10. iulie 2023


Longines ...

Comunicaţie

Comentariul cumpărătorului:

Takes way to long to answer, if he answers at all.

Comentariul comerciantului:

We look forward to doing business with you again.

Comandă nefinalizată

Evaluare făcută de Tamer R. din la data de 13. iunie 2023


Breguet ...

Comunicaţie

Comentariul cumpărătorului:

Didn’t send photos to show the watch condition

Comentariul comerciantului:

Thank you for your valuable opinion. We will try to improve based on your opinion. Sorry for this time.

Evaluare făcută de Douglas B. din la data de 22. mai 2023


Cartier ...

Cumpărătorul îl recomandă pe comerciant și altora

Expediere
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Comunicaţie

Comentariul cumpărătorului:

Very polite.

Comentariul comerciantului:

I was relieved that the package arrived safely. We look forward to doing business with you again.

Comandă nefinalizată

Evaluare făcută de pr K. din la data de 16. ianuarie 2023


Maurice Lacroix ...

Comunicaţie

Comentariul cumpărătorului:

Chtěl jsem koupit, na mě dotazy neodpověděl, fotky z netu. Nakonec jsem nekoupil.

Comentariul comerciantului:

I can't find your message. Sorry for the inconvenience.

Comandă nefinalizată

Evaluare făcută de Leonid G. din la data de 13. ianuarie 2023


Franck Muller ...

Comunicaţie

Comentariul cumpărătorului:

Продавец в определённый момент перестал выходить на связь и отвечать на вопросы. Решил не пользоваться его услугами

Comentariul comerciantului:

I missed your message and couldn't find it. Sorry for this time.

Evaluare făcută de Iván Luis c. din la data de 23. decembrie 2022


TAG Heuer ...

Cumpărătorul îl recomandă pe comerciant și altora

Expediere
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Comunicaţie

Comentariul cumpărătorului:

El comerciante a pesar de lo sucedido me respondio a los mensanjes no le decearia a nadie que se le perdiera un paquete en transito pero se llego al acuerdo y vendedor respondio junto al equipo crhono24

Comentariul comerciantului:

I'm sorry it took so long to confirm with DHL. We look forward to doing business with you again.

Evaluare făcută de YH din la data de 27. octombrie 2022


Seiko ...

Cumpărătorul îl recomandă pe comerciant și altora

Expediere
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Comunicaţie

Comentariul cumpărătorului:

I really appreciate the watch I have got from them but not the process of communication with them.

Comentariul comerciantului:

I was relieved that the package arrived safely. We look forward to doing business with you again.

Evaluare făcută de Waqas A. din la data de 21. octombrie 2022


Seiko ...

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Comunicaţie

Comentariul cumpărătorului:

Shipping took more than a month. Very slow shipping and overall bad experience. The watch itself was good.

Comentariul comerciantului:

We will instruct DHL to improve. Sorry for this time.

Comandă nefinalizată

Evaluare făcută de GIOVANNI C. din la data de 05. octombrie 2022


TAG Heuer ...

Comunicaţie

Comentariul cumpărătorului:

Not worked

Comandă nefinalizată

Evaluare făcută de GIOVANNI C. din la data de 05. octombrie 2022


TAG Heuer ...

Comunicaţie

Comentariul cumpărătorului:

Not worked

Evaluare făcută de Alfreed W. din la data de 30. august 2022


Montblanc ...

Cumpărătorul îl recomandă pe comerciant și altora

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Comentariul cumpărătorului:

Der Händler war Top, sehr nett, der Artikel ist nicht bei mir angekommen, trotzdem war die Rückerstattung schnell und problemlos.

Comentariul comerciantului:

We look forward to doing business with you again.

Evaluare făcută de Carla V. din la data de 28. iunie 2022


Hermès ...

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Comunicaţie

Comentariul cumpărătorului:

Het horloge is prima echter de band was een ander kleur. Nadat ik een totaal andere kleur band heb gekregen dan op de afbeelding stond was ook deze onbruikbaar . Zonder gesp.

Comentariul comerciantului:

I'm sorry this time. We will make use of this experience and strive for improvement.

Evaluare făcută de Gary H din la data de 24. iunie 2022


Omega ...

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Comunicaţie

Comentariul cumpărătorului:

The packaging was awful hence the fact the watch wasn't working when it arrived. It arrived in a flimsy box, some sparse bubble wrap around the watch only and knocking and rattling in the box. So the +63 seconds description was never going to be the case as described. For a professional watch dealer to send a 60 year old vintage watch in this manner is incredulous. The communication was fine up until they offered £60 as a refund amount to get the watch fixed. To service a day date watch is never going to be £60. Then there solution is to send the watch back and wave goodbye to the import and courier custom fees of £68 I paid. Thankfully Chrono24 offered to pay £57 on top after i took it to Chrono24 mediation, which was a tremendous gesture. As I explained it would cost a minimum of £120 to service and that is without any additional parts needed. The problem is anything can happen in business, its how you react to a situation. I was reasonable and concise and they were just lacklustre and unreasonable with there offer. Especially when the problem most likely was a result of there packaging or lack of it. Ten out of ten to Chrono24, its a shame Closer do not mirror Chrono24 customer service.

Comentariul comerciantului:

I'm sorry this time. We accept your opinion and strive to improve. Thank you for your valuable opinion.

Evaluare făcută de Christopher M. din la data de 17. iunie 2022


Breitling ...

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Comunicaţie

Comentariul cumpărătorului:

Communication left a lot to be desired as I am buying a watch for over 1000$. Packaging was also not really up to what I was expecting. When buying luxury watches, even used I expect a little more.

Comentariul comerciantului:

Hi. I'm sorry this time. We will try to improve by referring to your opinion.

Evaluare făcută de Edward L. din la data de 08. iunie 2022


Omega ...

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Comentariul cumpărătorului:

It’s says +8 second , but it’s more than that, I bring it to omega official repair service and cost me $500usd. Very disappointed.

Comentariul comerciantului:

I'm sorry this time. I will try to improve. I look forward to doing business with you again.

Evaluare făcută de MB din la data de 09. mai 2022


Omega ...

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Comentariul cumpărătorului:

The description was false. It claimed to be -1 sec and it’s actually -19. Also the bezel has additional damage. It’s going to cost me $1000 to repair and they offered me a “$40” refund and told Chrono it’s because they aren’t turning enough profit on it. Overall awful experience. Seller misrepresents watches and Chrono doesn’t hold them accountable.

Comentariul comerciantului:

You can check the condition of the bezel in the photo. But we understand your feelings. We will improve for the future.